We are firmly committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.
We are committed to the protection, privacy and security of your personal information.
This Policy applies in general terms to the collection, storage, use and disclosure by us of your personal information, how you may access personal information that we keep or complain about a suspected privacy breach.
Personal information is information about an individual whose identity is apparent or can reasonably be ascertained from the information.
Generally, we will collect information when we invite you to complete surveys or questionnaires on behalf of a service provider of yours.
We do not use or share your personal information for any purpose other than for the purpose for which it was disclosed, typically, for the use of a discreet service provider of yours, collected with the intention of improving their service to you..
The type of personal information we collect about you depends on the type of information that is needed to facilitate the operation of our client feedback platform, but is, typically, limited to your name, email address and other incidental information.
We do not wish to collect information which is sensitive information as defined under the Privacy Act.
We will not use your personal information for our own purposes.
We will only use your personal information to provide your feedback to the discreet service provider of yours on whose behalf we have conducted a survey.
Where we engage third party contractors to perform services for us, those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied.
Other than as set out in this Policy or a collection notice, we will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, authorised or required by law, regulation, legal process, governmental request or industry code, or otherwise reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
In all circumstances where your personal information is disclosed, we will ensure that these third parties undertake to protect your privacy.
In the event of a merger, acquisition, sale of the whole or part of our business or restructure, we reserve the right to transfer your personal information as part of any such transaction. However, your personal information would remain subject to this Policy.
Client Culture has implemented physical, electronic and managerial security procedures (including SSL encryption) and will use its reasonable endeavours to protect personal information from loss, misuse, alteration or destruction. Client Culture regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.
Despite our reasonable endeavours, we are of course unable to guarantee the security of any personal information transmitted to us.
We will use our reasonable endeavours to keep your personal information that we collect accurate, up-to-date and complete within 21 days of receipt of your enquiry. We invite you to access and correct any personal information we may hold on you by contacting firstname.lastname@example.org.
If we deny access, we will provide you with the reason for such denial. Proof of identity may be required before such information will be provided.
We welcome your inquiries or comments about our Policy. Should you have any comments or complaints please email email@example.com.
We will endeavour to provide an initial response to your query or complaint within 10 business days and investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.
From time to time it may be necessary for us to review and revise this Policy. Should our Policy change the amendment will be posted on our website. Your continued use of our products, services or website following any such amendment will be confirmation of your acceptance of the amendments.